pRoducts eShop aBike live cUstomer sErvice mY aBike
A-bike ,World's lightest and smallest bike
 
 
Warranty
Online Shopping
A-bike Online Shopping
A-bike Live
A-bike Live Showcases
 
 
 
Contact US
 
Please send email to Customer Service Center to contact us. Our Customers Service representatives will make every effort to respond to your email within 24 hours. However, if you have not already done so, please check our Customer Service section to see if your question has already been addressed and answered.
 
About Us

Abike-shop is an entity of MHM Marketing Co. Ltd., it offers you unprecedented access to the world's smallest and lightest folding bikes via worldwide express delivery.

The website was launched in June 2006. Abike-shop sells authentic abike product and accessories worldwide. Our virtual pages feature slick and original content, photographs and features showcasing the latest products available for purchase.

For all inquires, please contact mhm@mhm.com.hk.

Office Address:

MHM MARKETING CO. LTD.
Unit A8, 1/F, Block A,
Hoplite Industrial Centre,
Nos. 3&5 Wang Tai Road,,
Kowloon Bay ,
Kowloon , Hong Kong

Tel: (852) 2759 8988

 
Returned Policies
 
What is the return policy?
 
Customer satisfaction is our top priority. We want to be sure that every purchase you make is the right one for you. If you're not completely satisfied with your purchase for any reason, we'll be happy to provide 100% money back guarantee.
 
How do I return an item?
 
Before returning your item(s), please email to our Customer Service Center within 7 days to obtain a RMA number (Return Merchandise Authorization Number). You must have your proof of purchase. The RMA number is valid for twenty-one (21) business days and void thereafter. The RMA number must be clearly stated on the return item(s). Return the item(s) to: A-Bike Customer Service Center #:_________________ We cannot and will not accept returns, of any type, without a RMA number. We ask that returned item(s) must be in their original factory condition with original packaging, materials, parts, accessories, manuals,free gifts (if any) etc. A proof of purchase must accompany all returns.You are responsible for all shipping charges, export taxes, custom and excise duties associated with the shipping of returned item(s) to our customer service center. Please note that a US$100.00 (One Hundred U.S. dollars) will be deducted to cover shipping & administration and only the net sum will be refunded. Additional paid postage will not be refunded.
 
When is an item refunded?
 
We will process your return promptly. Refunds will only be credited to the original purchasing credit card account number or PayPal account (if originally paid via PayPal account).
 
Security & Privacy
 
 
Cookie
 
A cookie is a small piece of information that web sites use to remember information about users. We use two types of cookies to recognize our members and remember shopping list items. We use transient cookies to provide continuity from page to page. Within a single visit, these cookies store information such as your shopping list to simply checkout. They do not contain any personally identifying information.
 
We also use persistent cookies to identify members after their first visit. These cookies remain on the hard drive of a PC and follow a user to enter our site without having to log in on every visit. To access any secure areas such as your account information or checkout, you must still enter your password.
 
Shopping Procedures
 
Checkout
 

Enter your billing and shipping information and all future checkouts will be only 3 steps.

Important notice: any taxes, import duty, tariff or surcharges will be the sole responsible of the customer. MHM Marketing Co Ltd, Hong Kong will not be responsible and will not pay for these costs to clear Customs. No replacement product(s) will be shipped if the customer refuse to bear and pay these costs to retrieve the goods.

 
Order History
 
If you have placed orders, you can determine its status, plus check on the order dates, order numbers for items you have purchased in the past.
 
Forgotten Password
Forgot your password? Make sure that you are entering your email address and password exactly as when you registered. Please note that your email name and password are case sensitive.
 
Email Updates
 
You will get updated of our latest product information. You can unsubscribe from our newsletters at any time by clicking on the "unsubscribe" link.