pRoducts eShop aBike live cUstomer sErvice mY aBike
A-bike ,World's lightest and smallest bike
 
 
Warranty
Online Shopping
A-bike Online Shopping
A-bike Live
A-bike Live Showcases
 
 
 
Contact US
 
Please send email to Customer Service Center to contact us. Our Customers Service representatives will make every effort to respond to your email within 24 hours. However, if you haven't already done so, please check our Customer Service section to see if your question has already been addressed and answered.
 
About Us

Abike-shop is an entity of Noble Hall Limited, it offers you unprecedented access to the worldˇ¦s smallest and lightest folding bikes via worldwide express delivery.

The website was launched in June 2006. Abike-shop sells authentic abike product and accessories worldwide. Our virtual pages feature slick and original content, photographs and features showcasing the latest products available for purchase.

For all inquires, please contact cs@abike-shop.com.

Office Address:


Noble Hall Limited

Customer Service Center
Unit 801, Shui Hing Centre,
13 Sheung Yuet Road,
Kowloon Bay, Kowloon.
Hong Kong

 
Returned Policies
 
What is the return policy?
Customer satisfaction is our top priority. We want to be sure that every purchase you make is the right one for you. If you're not completely satisfied with your purchase.Please let us know and we will try our best to fix your concern. If your product is found defective, we will repair it, replace it or even refund it.
 
How do I return an item?
 
Before returning your item(s), please email Innovation Outlet Customer Service Center Customer Service Center within 7 days to obtain a RMA number (Return Merchandise Authorization Number). You must have your proof of purchase. The RMA number is valid for twenty-one (21) business days and void thereafter. The RMA number must be clearly stated on the return item(s). Return the item(s) to: Innovation Outlet Customer Service Center #:_________________ We cannot and will not accept returns, of any type, without a RMA number. We ask that returned item(s) must be in their original factory condition with original packaging, materials, parts, accessories, manuals, etc. A proof of purchase must accompany all returns.You are responsible for all shipping charges, export taxes, custom and excise duties associated with the shipping of returned item(s) to our customer service center.
 
When is an item refunded?
 
We will process your return promptly. Refunds will only be credited to the original purchasing credit card account number or PayPal account (if originally paid via PayPal account).
 
Security & Privacy
 
Secure Sickets Layering (SSL)
 
We respect the privacy needs and concerns of our customers. It is our goal to provide you with an enjoyable and satisfying shopping experience, and to meet and exceed your expectations. To accomplish this goal we use the information our customers provide in the following ways: When you visit our web site, we automatically recognize your Internet service provide, the Web page from which you came, and a record of your activity on your shopping experience. The information you supply to us is added to our customer database. We may also send you catalogs or emails to infrom you of new products, services and special offers, special promotions or upcoming events. From time to time we may present offers to you on behalf of third party partners. If you decide to take advantage of an offer, we may share your name and email address as necessary for you to participate in the offer but only with your specific concent. We have taken measures to ensure that shopping at this web site is a safe and enjoyable experience for our valued customers. We use Secure Sickets Layering (SSL) to encryt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online is just as safe as giving your credit card number over the telephone.
 
Cookie
 
A cookie is a small piece of information that web sites use to remember information about users. We use two types of cookies to recognize our members and remember shopping list items. We use transient cookies to provide continuity from page to page. Within a single visit, these cookies store information such as your shopping list to simply checkout. They do not contain any personally identifying information.
 
We also use persistent cookies to identify members after their first visit. These cookies remain on the hard drive of a PC and follow a user to enter our site without having to log in on every visit. To access any secure areas such as your account information or checkout, you must still enter your password.
 
Shopping Procedures
 
Checkout
 
Enter your billing and shipping information and all future checkouts will be only 3 steps.
 
Order History
 
If you have placed orders, you can determine its status, plus check on the order dates, order numbers for items you have purchased in the past.
 
Forgotten Password
Forgot your password? Make sure that you are entering your email address and password exactly as when you registered. Please note that your email name and password are case sensitive.
 
Email Updates
 
You will get updated of our latest product information. You can unsubscribe from our newsletters at any time by clicking on the "unsubscribe" link.