| Contact US |
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| Please send email to Customer
Service Center to contact us. Our Customers Service
representatives will make every effort to respond to your
email within 24 hours. However, if you have not already
done so, please check our Customer Service section to
see if your question has already been addressed and answered.
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| About Us |
Abike-shop is an entity of Noble Hall Limited, it offers
you unprecedented access to the world's smallest and lightest
folding bikes via worldwide express delivery. The website
was launched in June 2006. Abike-shop sells authentic
abike product and accessories worldwide. Our virtual
pages feature slick and original content, photographs
and features showcasing the latest products available
for purchase.
For all inquires, please contact
mhm@pacific.net.hk.
Office Address:
Noble Hall Limited
Unit 1 , 8/F ,
Shui Hing Centre ,
13 Sheung Yuet Road ,
Kowloon Bay ,
Kowloon , Hong Kong
Tel: (852) 2759 8988
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| Returned Policies |
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| What is the return policy? |
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| Customer satisfaction is our top priority. We want to
be sure that every purchase you make is the right one
for you. If you're not completely satisfied with your
purchase for any reason, we'll be happy to provide 100%
money back guarantee. |
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| How do I return an item? |
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| Before returning your item(s), please email to our Customer Service Center within 7 days to obtain a RMA number
(Return Merchandise Authorization Number). You must have
your proof of purchase. The RMA number is valid for twenty-one
(21) business days and void thereafter. The RMA number
must be clearly stated on the return item(s). Return the
item(s) to: Innovation Outlet Customer Service Center
#:_________________ We cannot and will not accept returns,
of any type, without a RMA number. We ask that returned
item(s) must be in their original factory condition with
original packaging, materials, parts, accessories, manuals,
etc. A proof of purchase must accompany all returns.You
are responsible for all shipping charges, export taxes,
custom and excise duties associated with the shipping
of returned item(s) to our customer service center. |
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| When is an item refunded? |
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| We will process your return promptly. Refunds will only
be credited to the original purchasing credit card account
number or PayPal account (if originally paid via PayPal
account). |
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| Security & Privacy |
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| Cookie |
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| A cookie is a small piece of information that web sites
use to remember information about users. We use two types
of cookies to recognize our members and remember shopping
list items. We use transient cookies to provide continuity
from page to page. Within a single visit, these cookies
store information such as your shopping list to simply
checkout. They do not contain any personally identifying
information. |
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| We also use persistent cookies to identify members after
their first visit. These cookies remain on the hard drive
of a PC and follow a user to enter our site without having
to log in on every visit. To access any secure areas such
as your account information or checkout, you must still
enter your password. |
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| Shopping Procedures |
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| Checkout |
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| Enter your billing and shipping information and all
future checkouts will be only 3 steps. |
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| Order History |
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| If you have placed orders, you can determine its status,
plus check on the order dates, order numbers for items
you have purchased in the past. |
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| Forgotten Password |
| Forgot your password? Make sure that you are entering
your email address and password exactly as when you registered.
Please note that your email name and password are case
sensitive. |
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| Email Updates |
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| You will get updated of our latest product information.
You can unsubscribe from our newsletters at any time by
clicking on the "unsubscribe" link. |
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